Dear Carolien,

I must thank you for the part you played in my amazing first time at Ascot. What a fantastic day we had, the weather was perfect and I felt very pretty in my new hat you helped me choose. Men on either side of us commented on my hat. The entire day was marvellous and I just had to send you a note to say thank you from the bottom of my heart for your kind assistance. I’ll definitely come back to opt your help on my blue linen suit. My friends will get my best referral to your shop as well.

All my best to you.

PS. You really do have lovely hats! I thoroughly enjoyed all the colours, materials and the joy of trying hats on. This is one of the best things about being a lady……we can wear elegant hats!

Thanks again.

Just had to send a short note…… I came into your shop on Wednesday last week with my husband and daughter, looking for a hat for my daughter’s wedding. What a choice! The lady that helped us decide on a hat was so helpful, nice and patient. On returning home I tried the whole outfit on…with the hat! Amazing, I am so pleased (well, we all are) Everything looks good together. It was definitely worth the 1 hour drive to Guildford.

I would like to say a big thank you for all your help. It was very much appreciated. I know the wedding isn’t until December, but I will send you a photo if you have a photo board!

Thank you again.

To all at ‘The Mad Hatter’

Many thanks for all your help, patience (both the hat and the fascinator received many compliments!)

All the very best.

Dear Carolien,

After many trips far and wide trying to get a hat to match an outfit I had bought for my daughter’s wedding IK visited your shop after a recommendation from a shop in Farnham.

I was not disappointed. You made me the most stunning hat that matched my outfit perfectly. It was much admired at the wedding and I hope this brings you some well deserved custom as all the ladies, and some men! Wanted to know where I had purchased such a beautiful hat. I did not want to take it off!

I would like to say a big thank you not only to yourself but to the other lady (sorry I didn’t get her name) for your attention and good service.

I’m not a confident person clothes wise but with your advice and reassurance I felt wonderful on the day.

Once again, thank you.

Best wishes.